Export Information & Guidelines
Last Updated: November 13, 2025
Maha Spices Indonesia is your trusted partner for premium Indonesian spices. With over a decade of experience in international trade, we provide comprehensive export services to discerning customers worldwide.
About Our Export Services
Company Overview
Established in 2010, Maha Spices Indonesia has grown to become one of Indonesia's leading spice exporters, specializing in:
- Traditional Indonesian Spices: Nutmeg, cloves, cinnamon, cardamom
- Specialty Products: Organic and sustainably sourced varieties
- Custom Processing: Grinding, blending, and value-added services
- Private Label Services: Custom packaging and branding solutions
Our Mission
To deliver the finest Indonesian spices to global markets while maintaining the highest standards of quality, sustainability, and customer service.
Export Destinations
Primary Markets
North America
- United States
- Canada
- Mexico
Europe
- Netherlands
- Germany
- United Kingdom
- France
- Italy
Asia Pacific
- Singapore
- Japan
- South Korea
- Australia
- New Zealand
Middle East & Africa
- UAE
- Saudi Arabia
- South Africa
- Egypt
Emerging Markets
We continuously explore new markets and welcome inquiries from:
- Central and South America
- Eastern Europe
- Sub-Saharan Africa
- Other Asian markets
Product Portfolio
Whole Spices
Ground Spices and Specialty Products
- Ground Spices: Custom grinding to specified mesh sizes
- Spice Blends: Traditional Indonesian and custom formulations
- Essential Oils: Steam distilled from premium raw materials
- Organic Products: Certified organic varieties available
Quality Certifications
International Standards Compliance
Food Safety
- ISO 22000:2018 - Food Safety Management System
- HACCP - Hazard Analysis Critical Control Points
- GMP - Good Manufacturing Practice
- SSOP - Sanitation Standard Operating Procedures
Religious & Organic
- Halal Certificate - MUI (Indonesian Ulema Council)
- Organic Certificate - USDA, EU, JAS Organic
- Fair Trade - Supporting local farmers
- Non-GMO - Verified non-genetically modified
Laboratory Testing Capabilities
Our quality control laboratory performs comprehensive testing for:
- Moisture Content: Karl Fischer method
- Aflatoxins: HPLC analysis
- Heavy Metals: Lead, mercury, cadmium, arsenic
- Pesticide Residues: Multi-residue screening
- Microbiological: Total plate count, E.coli, Salmonella
- Physical Parameters: Mesh size, bulk density, foreign matter
Export Process Overview
Step-by-Step Export Process
From Inquiry to Delivery
1. Inquiry
Send product requirements & specifications
2. Quotation
Detailed pricing within 24 hours
3. Sampling
Free samples (freight collect)
4. Confirmation
Order & contract finalization
5. Production
Sourcing & quality control
6. Documentation
Export papers & certificates
7. Shipment
Professional packing & shipping
Timeline Expectations
- Quotation Response: Within 24 hours of inquiry
- Sample Preparation: 2-3 working days
- Sample Shipping: 3-5 working days (express courier)
- Order Processing: 14-30 days depending on specifications
- Documentation: 2-3 days before shipment
- Shipping Transit: 14-45 days depending on destination
Logistics and Shipping
Export Ports
- Tanjung Priok Port (Singkawang): Main export gateway
- Tanjung Perak Port (Surabaya): Eastern Indonesia access
- Belawan Port (Medan): Sumatra region products
- Soekarno-Hatta Airport (Singkawang): Air freight for samples and urgent shipments
Pre-Sales Support
- Product Consultation: Expert advice on spice selection and specifications
- Market Intelligence: Pricing trends and market insights
- Regulatory Guidance: Import requirement assistance
- Custom Solutions: Tailored products for specific needs
During Transaction
- Progress Updates: Regular communication on order status
- Quality Reports: Pre-shipment inspection results
- Documentation Support: Assistance with export/import papers
- Logistics Coordination: Shipping and delivery management
After-Sales Support
- Arrival Assistance: Support during customs clearance
- Quality Follow-up: Feedback collection and improvement
- Relationship Management: Long-term partnership development
- Technical Support: Application and usage guidance
Sustainability and Social Responsibility
Environmental Commitment
- Sustainable Sourcing: Direct partnerships with environmentally conscious farmers
- Packaging Innovation: Eco-friendly and recyclable packaging materials
- Carbon Footprint: Optimization of logistics for reduced emissions
- Waste Reduction: Comprehensive waste management programs
Social Impact
- Farmer Support: Fair pricing and long-term contracts
- Community Development: Infrastructure and education support
- Women Empowerment: Supporting female farmers and workers
- Youth Programs: Training and development initiatives
Contact Our Export Team
Department Contacts
Export Sales
Email: export@mahaspices.com
Phone: +62 8961 7150 999
WhatsApp: +62 8961 7150 999
Hours: Mon-Fri 8AM-6PM (GMT+7)
Quality Assurance
Email: quality@mahaspices.com
Phone: +62 8961 7150 999
WhatsApp: +62 8961 7150 999
Hours: Mon-Fri 8AM-5PM (GMT+7)
Logistics & Operations
Email: logistics@mahaspices.com
Phone: +62 8961 7150 999
WhatsApp: +62 8961 7150 999
Hours: Mon-Sat 7AM-7PM (GMT+7)
Head Office
Maha Spices Indonesia
📍 [Complete Company Address]
Singkawang 12345, Indonesia
📞 Main Line: +62 8961 7150 999
📠 Fax: +62 8961 7150 999
✉️ General Email: info@mahaspices.com
🌐 Website: www.mahaspices.com
Business Hours
- Monday - Friday: 8:00 AM - 6:00 PM (GMT+7)
- Saturday: 8:00 AM - 2:00 PM (GMT+7)
- Sunday & Holidays: Closed
- Emergency Contact: Available 24/7 via WhatsApp
Last updated: November 14, 2025