Export Information

Export Information & Guidelines

Last Updated: November 13, 2025


Maha Spices Indonesia is your trusted partner for premium Indonesian spices. With over a decade of experience in international trade, we provide comprehensive export services to discerning customers worldwide.


About Our Export Services

Company Overview

Established in 2010, Maha Spices Indonesia has grown to become one of Indonesia's leading spice exporters, specializing in:

  • Traditional Indonesian Spices: Nutmeg, cloves, cinnamon, cardamom
  • Specialty Products: Organic and sustainably sourced varieties
  • Custom Processing: Grinding, blending, and value-added services
  • Private Label Services: Custom packaging and branding solutions


Our Mission

To deliver the finest Indonesian spices to global markets while maintaining the highest standards of quality, sustainability, and customer service.


Export Destinations

Primary Markets

North America
  • United States
  • Canada
  • Mexico


Europe
  • Netherlands
  • Germany
  • United Kingdom
  • France
  • Italy


Asia Pacific
  • Singapore
  • Japan
  • South Korea
  • Australia
  • New Zealand


Middle East & Africa
  • UAE
  • Saudi Arabia
  • South Africa
  • Egypt


Emerging Markets

We continuously explore new markets and welcome inquiries from:

  • Central and South America
  • Eastern Europe
  • Sub-Saharan Africa
  • Other Asian markets


Product Portfolio

Whole Spices


Ground Spices and Specialty Products

  • Ground Spices: Custom grinding to specified mesh sizes
  • Spice Blends: Traditional Indonesian and custom formulations
  • Essential Oils: Steam distilled from premium raw materials
  • Organic Products: Certified organic varieties available


Quality Certifications

International Standards Compliance

Food Safety

  • ISO 22000:2018 - Food Safety Management System
  • HACCP - Hazard Analysis Critical Control Points
  • GMP - Good Manufacturing Practice
  • SSOP - Sanitation Standard Operating Procedures


Religious & Organic

  • Halal Certificate - MUI (Indonesian Ulema Council)
  • Organic Certificate - USDA, EU, JAS Organic
  • Fair Trade - Supporting local farmers
  • Non-GMO - Verified non-genetically modified


Laboratory Testing Capabilities

Our quality control laboratory performs comprehensive testing for:

  • Moisture Content: Karl Fischer method
  • Aflatoxins: HPLC analysis
  • Heavy Metals: Lead, mercury, cadmium, arsenic
  • Pesticide Residues: Multi-residue screening
  • Microbiological: Total plate count, E.coli, Salmonella
  • Physical Parameters: Mesh size, bulk density, foreign matter


Export Process Overview

Step-by-Step Export Process


From Inquiry to Delivery

1. Inquiry

Send product requirements & specifications

2. Quotation

Detailed pricing within 24 hours

3. Sampling

Free samples (freight collect)

4. Confirmation

Order & contract finalization

5. Production

Sourcing & quality control

6. Documentation

Export papers & certificates

7. Shipment

Professional packing & shipping

Timeline Expectations

  • Quotation Response: Within 24 hours of inquiry
  • Sample Preparation: 2-3 working days
  • Sample Shipping: 3-5 working days (express courier)
  • Order Processing: 14-30 days depending on specifications
  • Documentation: 2-3 days before shipment
  • Shipping Transit: 14-45 days depending on destination


Logistics and Shipping

Export Ports

  • Tanjung Priok Port (Singkawang): Main export gateway
  • Tanjung Perak Port (Surabaya): Eastern Indonesia access
  • Belawan Port (Medan): Sumatra region products
  • Soekarno-Hatta Airport (Singkawang): Air freight for samples and urgent shipments


Pre-Sales Support

  • Product Consultation: Expert advice on spice selection and specifications
  • Market Intelligence: Pricing trends and market insights
  • Regulatory Guidance: Import requirement assistance
  • Custom Solutions: Tailored products for specific needs


During Transaction

  • Progress Updates: Regular communication on order status
  • Quality Reports: Pre-shipment inspection results
  • Documentation Support: Assistance with export/import papers
  • Logistics Coordination: Shipping and delivery management


After-Sales Support

  • Arrival Assistance: Support during customs clearance
  • Quality Follow-up: Feedback collection and improvement
  • Relationship Management: Long-term partnership development
  • Technical Support: Application and usage guidance


Sustainability and Social Responsibility

Environmental Commitment

  • Sustainable Sourcing: Direct partnerships with environmentally conscious farmers
  • Packaging Innovation: Eco-friendly and recyclable packaging materials
  • Carbon Footprint: Optimization of logistics for reduced emissions
  • Waste Reduction: Comprehensive waste management programs


Social Impact

  • Farmer Support: Fair pricing and long-term contracts
  • Community Development: Infrastructure and education support
  • Women Empowerment: Supporting female farmers and workers
  • Youth Programs: Training and development initiatives


Contact Our Export Team

Department Contacts


Export Sales

Email: export@mahaspices.com
Phone: +62 8961 7150 999
WhatsApp: +62 8961 7150 999
Hours: Mon-Fri 8AM-6PM (GMT+7)


Quality Assurance

Email: quality@mahaspices.com
Phone: +62 8961 7150 999
WhatsApp: +62 8961 7150 999
Hours: Mon-Fri 8AM-5PM (GMT+7)


Logistics & Operations

Email: logistics@mahaspices.com
Phone: +62 8961 7150 999
WhatsApp: +62 8961 7150 999
Hours: Mon-Sat 7AM-7PM (GMT+7)


Head Office

Maha Spices Indonesia
📍 [Complete Company Address]
Singkawang 12345, Indonesia
📞 Main Line: +62 8961 7150 999
📠 Fax: +62 8961 7150 999
✉️ General Email: info@mahaspices.com
🌐 Website: www.mahaspices.com


Business Hours

  • Monday - Friday: 8:00 AM - 6:00 PM (GMT+7)
  • Saturday: 8:00 AM - 2:00 PM (GMT+7)
  • Sunday & Holidays: Closed
  • Emergency Contact: Available 24/7 via WhatsApp


Last updated: November 14, 2025

Need More Information?

If you have any questions about export information or our services, please don't hesitate to contact our team.